Hear From Our Patients
Real experiences from members of the Lake Chapala expat community who trust Chapala Med with their healthcare.
PRP Knee Testimonial
Patient shares how stem cells removed his chronic knee pain that was keeping him awake at night.
PRP Knee Testimonial #2
Patient shares how stem cells removed his knee pain and improved his mobility as a result.
PRP Back Testimonial
Patient shares how they could hardly walk or get up on their own before seeing Dr. Hernández due to chronic back pain — and how they have now regained full mobility with no more pain.
PRP — Knee, Back & IC
Patient was experiencing knee pain, back pain, and bladder pain from a condition called IC (Interstitial Cystitis) — one of the most painful conditions known. After treatment, the pain is gone.
PRP — Active Lifestyle Restored
Patient had issues in their lower back, right knee, and left shoulder. With stem cells they improved their mobility greatly and were able to return to their active lifestyle.
Stem Cell — Arthritis & Inflammation
Patient had general arthritis and inflammation throughout their body. After stem cells and PRP, cartilage improved and pain was completely gone — a life-changing result.
Stem Cell — Knee & Neck
Patient could barely walk with a meniscus that was 90% torn — avoided a full knee replacement with stem cells. Also had a vertebrae out of alignment causing neck pain. Neck pain reduced by 90% and knee pain completely gone.
Stem Cell — Walking Again
Patient's mother had difficulty walking and required a wheelchair. After stem cell treatment, she can walk again independently.
“Received a diagnosis from my U.S. doctor for degenerative arthritis in my L4/L5. Not wanting to live with the pain, I did some research and went to Dr. Hernandez to see if I was a candidate for stem cells. Dr. Hernandez discovered that the degenerative arthritis was only part of my pain and that my SI joint was also inflamed and out of alignment. In late November, I started treatment of stem cells (in my spine) and PRP (in my sacroiliac) over a 6 week period. This treatment in combination with physical therapy turned my life around. The stem cells had regenerated my cartilage in my spine and the PRP helped the inflammation of my sacroiliac. Both proven with before and after x-rays. I had been in so much pain for so long and today I can sit, drive, run, and exercise with no pain at all.”
George Stetar
Stem Cell Therapy & PRP
“I absolutely adore Dr. Hernandez! He spends the time to address your health. My husband and I visit quarterly from the states and actually receive proper healthcare! Bedside manner is spectacular — 100 out of 10, highly recommend.”
Emily Burkett
United States
Audiology & Hearing Care
Patient visited the Chapala Med audiologist, was diagnosed with hearing issues, and was provided with clear options to address them — helping them achieve a better quality of life.
General Health & Post-Surgery Follow-Up
Patient received help getting their general health back on track through regular checkups and post-shoulder surgery follow-up care.
Shoulder Surgery Coordination
Patient had shoulder issues and was helped by the general practitioner to set up surgery and physical therapy — successfully resolving the shoulder problem completely.
“Best care in my lifetime. Can't praise Dr. Hernandez and his excellent staff enough. Suffered from sinusitis for months with absolutely no relief from US doctors. Walked into Chapala Med on a Monday and within 2.5 hours was examined by a nurse and two doctors, had x-rays and complete bloodwork panels taken at a nearby diagnostic center, returned to the clinic and received a diagnosis of a serious sinus infection, and received a steroid injection and prescriptions for two antibiotics and steroid tablets. In short, Chapala Med has become my primary medical care provider because the depth and quality of treatment, not to mention the level of compassion, is far superior to that available to me in the US.”
Larry Halvorson
General Medical Care
“I want to express my heartfelt gratitude to Dr. Santiago Hernandez and Chapala Med, for all your help and support. Your empathetic approach, combined with your willingness to go above and beyond, made a world of difference as we navigated a system we were unfamiliar with.”
Tania Winther
Lake Chapala Expat
“I've been a patient here for almost six years through the worst period of health in my life. Best care I've ever received anywhere. Always available and Dr. Santiago and Dr. Garcia will not give up on you!”
Meg Manderson
Lake Chapala Expat
“Both my wife and I feel that the care and treatment at Chapala Med is second to none. Wonderful staff from front desk to medical assistants. The care and attention by the doctors is simply the best.”
Mark DePeralta
Lake Chapala Expat
“Dr. Santiago Hernandez is an exceptional physician who, after 25 years of unresolved GI issues, conducted an incredibly thorough evaluation and provided clear, detailed explanations. When you truly need answers and support, Dr. Santi is there for you.”
Elly Contreras
Lake Chapala Expat
“My experience with Dr. Hernandez and Chapala Med has been very positive. His staff are friendly, knowledgeable and professional. Dr. Hernandez speaks fluent English as well as his staff. Chapala Med is a full service clinic with modern and advanced equipment and accepts various international insurance plans. A great choice for local Lakeside residents, existing expats and those moving into the area. Chapala Med also offers Stem Cell Therapy along with various other services. Highly recommended!”
Stephen Williams
General Care
Share Your Experience
Are you a Chapala Med patient? We'd love to hear from you. Your feedback helps other expats find the care they need.